Privacy Policy | PALM Learning

1. Introduction

PALM Learning ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website palmireland.com (the "Site").

We are based in Ireland and comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988-2018.

2. Data Controller

The data controller responsible for your personal data is:

Brian Boyle
PALM Learning
Email: palmireland@gmail.com

3. Information We Collect

We collect minimal information to provide our services:

Usage Data: We may collect anonymous usage data such as pages visited, time spent on pages, and referring websites. This data is collected through cookies and similar technologies.
Contact Information: If you contact us via email, we will collect your email address and any information you choose to provide in your message.

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our website
Respond to your enquiries and communications
Analyse website usage to improve user experience
Comply with legal obligations

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., cookies).
Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our website) and your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal obligation.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact enquiries are retained for up to 2 years unless you request deletion earlier.

7. Your Rights Under GDPR

Under GDPR, you have the following rights:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You can object to our processing of your personal data.
Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at palmireland@gmail.com.

8. Third-Party Services

Our website is hosted on Vercel. Vercel may collect certain technical data as part of providing hosting services. Please refer to Vercel's privacy policy for more information.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our website is intended for educators and adults. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: palmireland@gmail.com
Twitter: @PALM_Ireland